Support
Grampians Rural Health Alliance provides a range of Help Desk support services for government mandated systems and core systems, including: BOSSNet, FMIS, PCMS, Video Conferencing and general technical support.
Helpdesk : (03) 5320 6965
Activity | Business Hours | After Hours | ||
Available | Supported | Available | Supported | |
ICT Strategic Planning | YES | YES | NO | NO |
Advocacy | YES | YES | NO | NO |
Representation | YES | YES | NO | NO |
ICT Policy and Standards | YES | YES | NO | NO |
Wide Area Networking management and monitoring | YES | YES | YES | YES |
Internet services | YES | YES | YES | YES |
IP Telephony | YES | YES | YES | YES |
Videoconference and Tele Health services | YES | YES | YES | NO |
Remote Access | YES | YES | YES | YES |
Service (Help) Desk* | YES | YES | YES | NO |
Implementation of DHS policies and strategies | YES | YES | NO | NO |
Procurement | YES | YES | NO | NO |