Support

Grampians Rural Health Alliance provides a range of Help Desk support services for government mandated systems and core systems, including: BOSSNet, FMIS, PCMS, Video Conferencing and general technical support.

Helpdesk : (03) 5320 6965

Activity Business Hours After Hours
Available Supported Available Supported
ICT Strategic Planning YES YES NO NO
Advocacy YES YES NO NO
Representation YES YES NO NO
ICT Policy and Standards YES YES NO NO
Wide Area Networking management and monitoring YES YES YES YES
Internet services YES YES YES YES
IP Telephony YES YES YES YES
Videoconference and Tele Health services YES YES YES NO
Remote Access YES YES YES YES
Service (Help) Desk* YES YES YES NO
Implementation of DHS policies and strategies YES YES NO NO
Procurement YES YES NO NO